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Privacy Policy

Last Updated: (October 1, 2025)

Protect and Serve Property Inspections, PLLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our inspection services throughout Texas.

Information We Collect

We collect personal and technical information to provide and improve our property inspection services.

a. Personal Information

When you contact us, request an inspection, or fill out a form on our website, we may collect:

  • Name

  • Address and property information

  • Email address

  • Phone number

  • Inspection details and service preferences

  • Payment or billing information (if applicable)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device identifiers

  • Browser type, operating system, and version

  • Pages visited, time spent, and referral links

  • Date and time of access

We use cookies, analytics tools, and similar technologies to enhance your browsing experience, measure website performance, and understand user behavior.

How We Use Your Information

We use collected information for purposes such as:

  • Scheduling and performing property inspections

  • Communicating with you about appointments, reports, and inquiries

  • Processing payments and sending invoices or receipts

  • Improving our website and customer experience

  • Providing customer support

  • Complying with legal and regulatory obligations

  • Protecting against fraud or misuse of our services

We do not sell, trade, or rent personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies for:

  • Functionality: To remember user preferences and improve navigation.

  • Analytics: To analyze website traffic and usage patterns using services such as Google Analytics.

  • Performance: To enhance speed, usability, and content delivery.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Cookie Banner Disclosure

When you first visit our website, you will see a cookie banner that informs you that we use cookies to enhance your experience and analyze traffic.
By clicking “Accept”, you consent to the use of cookies as described in this Privacy Policy.
You may also choose to “Reject Non-Essential Cookies” or “Manage Settings” to adjust which cookies are enabled.

The banner will provide clear options to:

  • Accept all cookies

  • Reject non-essential cookies

  • View or change cookie preferences at any time

If you change your mind later, you can update your cookie settings by revisiting the banner or clearing cookies from your browser.

Sharing of Information

We may share your information only as necessary and only in these situations:

  • Service Providers: With third-party vendors who help operate our website, payment systems, or communications (e.g., scheduling software or IT services). These parties are contractually bound to protect your data.

  • Legal Requirements: When required by law, subpoena, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, provided that your data remains protected.

Data Security

We implement reasonable administrative, physical, and technical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.


While we take these precautions seriously, no online system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain your personal data only for as long as needed to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights (Texas Residents)

Under the Texas Data Privacy and Security Act (TDPSA), you may have the following rights regarding your personal information:

  • Access: Request confirmation of whether we are processing your personal data.

  • Correction: Request corrections to inaccurate personal data.

  • Deletion: Request deletion of personal data we have collected.

  • Portability: Obtain a copy of your personal data in a portable format.

  • Opt-Out: Decline targeted advertising or data sharing for profiling purposes (if applicable).

To exercise these rights, please contact us using the information in Section 11 below. We may require reasonable verification of your identity before fulfilling requests.

Third-Party Links

Our website may contain links to third-party websites, such as payment processors or industry affiliates. We are not responsible for the privacy practices, content, or security of these sites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a child’s information has been provided, we will promptly delete it.

Contact Us

If you have any questions, concerns, or privacy requests, please contact us at:

Protect and Serve Property Inspections
Email: [kyle@pspinspects.com]
Phone: [806-702-7733]
Mailing Address: [16901 County Road 2060, Lubbock, TX 79423]

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our website or services after such changes constitutes your acceptance of the updated policy.

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